REV 2026.07
Privacy Policy
At Gaming PC Dubai, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.
Information We Collect
المعلومات التي نجمعهاWe collect information that is necessary to process your order, provide support, and improve your experience. This includes:
Personal information- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details are processed securely by trusted third-party payment providers
- We do not store your full credit or debit card details on our servers
- We only retain your order reference number and payment confirmation status
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on site
- Referring URL
How We Use Your Information
كيف نستخدم معلوماتك| Purpose | Details |
|---|---|
| Order processing | To confirm, prepare, and deliver your order |
| Delivery coordination | To share your address with our courier partners |
| Customer support | To respond to your queries and resolve issues |
| Order updates | To send confirmations, invoices, and tracking info |
| Fraud prevention | To detect and block suspicious or unauthorized transactions |
| Website improvement | To analyze usage and enhance your browsing experience |
| Marketing (optional) | To send promotional offers if you have opted in |
Payment Processing
معالجة الدفعAll payments on Gaming PC Dubai are processed through secure, PCI-compliant third-party payment gateways.
- 256-bit SSL encryption is used for all transactions
- 3D Secure (OTP) authentication is applied where supported
- Your full card details are never stored on our servers
- Only your order reference number and payment confirmation status are retained by us
Sharing of Information
مشاركة المعلوماتWe only share your information with trusted third parties who are essential to operating our store:
| Third party | Purpose |
|---|---|
| Courier / shipping partners | To deliver your order to your address |
| Payment processors | To securely complete your transaction |
| E-commerce platform (WooCommerce) | To manage orders, accounts, and checkout |
| Analytics providers | To understand website traffic and performance |
| Fraud prevention services | To detect and prevent unauthorized activity |
All third-party service providers are contractually required to protect your information and may only use it for the specific purpose we have engaged them for.
We do not share your data with- Advertisers or marketing networks (without your consent)
- Other e-commerce stores
- Any party outside the UAE without adequate data protection in place
Cookies
ملفات تعريف الارتباطOur website uses cookies to enhance your browsing experience and store preferences.
What cookies we use| Cookie type | Purpose |
|---|---|
| Essential cookies | Keep items in your cart, maintain your session |
| Security cookies | Protect against fraud and unauthorized access |
| Analytics cookies | Understand how visitors use our website |
| Functional cookies | Remember your language and preferences |
| Marketing cookies | Show relevant offers (only if opted in) |
- You can disable or manage cookies through your browser settings at any time
- Disabling essential cookies may affect your ability to place orders or use certain features
Data Retention
الاحتفاظ بالبياناتWe retain your personal information only for as long as necessary:
Order & transaction records are kept for legal and accounting purposes. Once the retention period expires, your data is securely deleted or anonymized.
Data Security
أمان البياناتWe take the security of your personal information seriously. Our security measures include:
- 256-bit SSL encryption — all data transmitted is encrypted
- 3D Secure authentication — OTP verification on transactions
- Secure hosting infrastructure — protected servers and access controls
- Limited access — only authorized personnel can access customer data
Your Rights
حقوقكUnder applicable privacy laws, you have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or outdated information
- Deletion — request deletion of your personal data (subject to legal obligations)
- Opt-out — unsubscribe from marketing communications at any time
- Data portability — request your data in a structured, readable format
We will respond to your request within 7 business days.
Children's Privacy
خصوصية الأطفالOur website and services are intended for users who are 18 years of age or older.
Third-Party Links
روابط الطرف الثالثOur website may contain links to third-party websites (e.g., Tabby, Tamara, courier tracking pages).
Gaming PC Dubai is not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before sharing any personal information.
Changes to This Policy
التغييرات على هذه السياسةWe may update this Privacy Policy from time to time to reflect:
- Changes in our business practices
- New legal or regulatory requirements
- Improvements to our services
- Updated policy will be posted on this page with a new "Last Updated" date
- Significant changes may be communicated via email
Contact Us
تواصل معناIf you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
